Customer Service
We have built our omni-channel customer service on top of a sales culture and our sales expertise. This allows us to deliver a proactive customer experience, and drive client growth.
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Last year by the numbers
-
4.3M
Total
calls made -
2.4M
Total Calls
Handled -
46K
New clients
acquired -
1.9M
Minutes
in calls
We proudly support Swedish business
with best-in-class service, low-cost
solutions & long-term relationships.
Sales
Our strong track record and expertise in cold-calling, inbound sales, cross-selling and loyalty sales, means clients use our outbound sales department to drive growth, build brands and lower costs.
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Digital marketing solutions
We offer our clients the ability to pay a CPA per sales whilst moving the risk to large publishers. No setup fees, additional costs, or tracking costs, just pure CPA.
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View all Services?We are ambitious
and agile
We think big and build small and we’re proud of it. Our managers have a combined experience of over 30 years in customer service, sales and the BPO industry.
Read Our Story
Our success and vision
rests on three key pillars:
-
Be a great place
to workAt Atentel, we constantly strive to create an organization where employees are empowered, feel a sense of camaraderie and are motivated by opportunities. At Atentel, we believe getting out of bed should never be a problem!
-
Proudly support
Swedish businessWe simply do it better. We focus on supporting Swedish business in a superior manner. We believe in long term partnerships where our clients feel that they are the only client at Atentel, we treat every partnership as a flagship, giving clients no reason to go elsewhere
-
Think big
and build smallWe have big ambitions for growth, we want our team and people to feel that they are part of an ambitious mission and story, however we will never lose our start-up culture, flexible mentality and entrepreneurial spirit.
We are
hiring!
Apply now
At Atentel we all know each other and you can talk to the key decision-makers directly. Our open-door policy is real and practised by everyone at Atentel. The good news for you is we're looking for talent!
Join the teamClient testimonials
"Atentel has quickly shown a positive development and willingness for a mutual win-win. Proactivity combined with increased production volume and low repentance gives me, as the client, a good profitability in the membership recruitment for our book clubs. Atentel is responsive in our dialogue which gives them a good rating for our collaboration, something we really appreciate!"
"Atentel is an entrepreneurial company and one of the few partners that maintains the highest quality in all aspects. A company that values long-term thinking and which always strives to be the best in the class. We are impressed by the commitment that leaders and staff contribute and they want Always learn more and develop the business.
Can strongly recommend Atentel as Call Center partner as we are very pleased with both collaboration and results."
"I chose to test Atentel in a benchmark against our previous supplier. Atentel got the go-ahead to start a Thursday, Monday week after they went live and already on the first day I had decided on Atentel. Rarely you are treated so professionally Atentel responded to us. Can strongly recommend Atentel."
"Atentel showed their flexibility right from the start when they quickly started our collaboration and started helping us right away. Their CPIs proved them quickly were on the track and impressed us quickly!
We have chosen Atentel because they have great will and are a very flexible partner. "
